Independent Network Charter

Insurance backed guarantees for windows doors and conservatories

We have all heard of dodgy double-glazing firms ducking out of their guarantee obligations by folding the company and starting up again.

The modern remedy is the ‘insurance-backed guarantee’.

Insurance-Backed Guarantees work because the insurance company, not the window installer, takes responsibility for the guarantee in return for a one-off payment and so will honour it in the event the installer ceases to trade.

The guarantee, if you sell your home, is entirely transferable, which also offers you an added USP. Independent Network researched many IBGs before establishing their own, in order to make it the best possible guarantee available in today’s market.

The problem with most other schemes, is that when something goes wrong – the homeowner finds that it is so difficult to make a successful claim – the guarantee is practically useless. Independent Network’s ten year insurance backed guarantee ensures this is not the case, and protects customers in the unlikely event that the installation company ceases to trade.