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Independent Network

Independent Network offers another way of choosing conservatories, windows, doors, roofline, gates, fencing, garage doors and other PVC-U home improvements.


It’s a way that puts you, the homeowner, in control through a unique series of quality promises and rock solid guarantees.

Independent Network Members offer friendly service, sound advice on the right choice of product for your home, examples of other customers delighted with their installation, total confidence in the quality of their work and vast experience in the home improvement sector. Most importantly – members provide total ‘peace of mind’ via a series of cast iron guarantees.

Independent Network was formed in 1996, back when the PVC-U window industry was beset with problems.

Double glazing used to be associated with pushy salespeople and shoddy workmanship. It was difficult to tell who to trust, and companies were failing – leaving customers with lost deposits, and a loss of faith. Something had to be done, and as one of the world’s biggest and most forward-thinking window system suppliers, Independent Network plc was the only company in the industry that had the foresight to find a solution. A number of Independent Network’s best PVC-U window fabricators and installers came together to form Independent Network. The idea was, and still is, to ensure that customers are treated fairly, by an organisation that strictly polices itself, in order to offer consistently high standards.

On average, Network VEKA members achieve around a 97% customer satisfaction rating, compared to the industry’s average of just 83%.

Homeowners are able to trust in the regional knowledge and friendly service of their experienced local home improvement company, knowing that they are also supported by the strength and stability of a powerful, national organisation and its associate system supplier.

Network VEKA offers local service with national strength.

Network VEKA membership allows companies to offer every customer a fail-safe Ten Year Insurance-Backed Guarantee.

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  • CORONAVIRUS UPDATE:

    After the announcement made by the Prime Minister on 23rd March 2020.

    Capital UPVC Ltd has followed the government’s guidance regarding COVID-19 and will be closed from 24th March until further notice.

    We will monitor advice given by the government and aim to resume business as usual as soon as we have the all clear for everyone’s safety We feel this is the best decision to ensure the safety of our Capital UPVC family and loyal customers during this sad time.

    We will contact all customers that have installations to re-arrange and all sales calls will be updated tomorrow also.

    We will keep all our customers updated, we will follow the day to day announcements and will update you on through our social media pages.

    If you do have any questions or queries please do not hesitate to email us at:

    sales@capitalupvc.co.uk

    Please stay in, look after yourselves and your families, love to all and please all stay safe

    Regards

    Russell & Jamie Capital UPVC Limited